FAQ

CBMF 2025 takes place July 10-12, 2025 (Thursday to Saturday).

Gates open at 12:00pm daily.

If you lost something, give us a call to see if it was found and to arrange for you to pick it up.

902-566-3137
Whitecap Entertainment
14 MacAleer Dr, Suite 200
Charlottetown, PE C1E 2A1

Click here to see our Code of Conduct.

Yes! Download the official CBMF mobile app HERE.

The app is your handy festival companion. Use it to view set times, vendors, artists, site map, photo filters, exclusive contests, and more!

CBMF is a cash-free event! We accept Interac Debit (our preferred payment partner), credit cards, and wristband payments.

For added convenience you can add your Interac debit card to your phone in seconds, and make it your default payment. Learn how here.

Or attach your credit card to your wristband and pay with wristbands.

See Route 6 FAQ for all questions: www.route6ranch.com/faq

Route 6 Ranch will send specific check in information to you one month prior to the festival. Here you can indicate who is staying on your site. Check In opens 12pm the day before the festival.

Head to our TICKETS page to purchase your 2025 CBMF tickets!

View our TICKETS page for information on all ticket types.

No difference in “tiers” other than price.

Prices are subject to change based on demand. Buy early to save.

Regardless of “Tier”, the onsite experience is the same; you will not be in separate areas.

View TICKETS page for details on all ticket types.

Yes! VIP areas include the side-stage Hayloft, the Sunroof (tables available), and the main VIP area.  All VIP areas are licensed.

Children and guests under the age of 19 must have their own full-priced VIP ticket AND must be accompanied by a parent or legal guardian at all times while in this area.

Children 5 years and younger do not require a ticket for General Admission with a ticket-holding adult.

Limited 2 children per ticketed adult. Children over 5 require their own ticket.

In all other areas (VIP, Sunroof, Hayloft, Corporate) - tickets are required for children regardless of age.

Tickets are non-refundable.

If you can no longer attend the festival and are giving someone else your ticket, you can transfer your ticket to another person via Showpass. Ticket transfers must be in new person’s name and they must update their shipping address to ensure they get entry wristbands. Click HERE for step by step instructions on how to complete a ticket transfer.

When tickets sell out, a waitlist will open in Showpass. This allows you to enter your information for priority ticket access, if the tickets become available.

If you provide your payment information in advance at the Waitlist stage, this will secure your tickets automatically once available.

You will not be charged until ticket is available.

You can upgrade your tickets to a higher value ticket, however you can not downgrade tickets. To exchange your ticket, head to Showpass and you may need to log into your account. You will click on your name in the top right hand corner and select "Orders" from the dropdown menu. Ensure "My Orders" is selected on the left hand side menu. Find the order that you are looking to exchange and expand "Order Options". Then select "Exchange Tickets"

For spelling mistakes, contact support@showpass.com to assist in correcting name on ticket. Must be original purchaser with credit card information. If you bought from a third party, the original purchaser will need to transfer tickets individually to you with your correct name and information on it, otherwise Showpass will not be able to assist.

If you bought your ticket but need to change your address, reach out to support@showpass.com. Include your ticket information and details of your address change.

If tickets were not purchased directly from Showpass or our verified resell platform, then we cannot verify them. If you bought from a reseller, the original purchaser must transfer the ticket to your name via Showpass. If ticket is not in your name, we cannot verify that the ticket belongs to you and cannot provide wristband to access the festival.

For your own safety and reassurance, always purchase tickets directly from our official website. We will NOT be accepting any other third party tickets (example: Stubhub, Kijiji, Facebook Marketplace, etc).

Yes, we offer payment plans through Affirm. Affirm is a popular payment method in the US and Canada that gives your customers a way to split purchases over a series of payments. Pay in 4 interest-free installments or in monthly installments of up to 36 months.

To pay with Affirm, you will be redirected to Affirm’s site, where you will authorize the payment by agreeing to the terms of a payment plan, then return to the showpass website to complete the order. Affirm offers payment options based on factors such as customer credit, prior account history, order amount, and the type of goods or services being underwritten.

Payment options
Depending on the cart order size, Affirm presents customers with Pay in 4, monthly installments, or both.

• Pay in 4: customers pay for purchases in four or fewer interest-free, bi-weekly payments over an 8 week term. Available for cart sizes between $50 and $250*.

• Monthly Installments: customers pay for purchases over a longer term of up to 36 months, which might include interest. Available for cart sizes between 100 USD and 30,000 USD*.

* Term lengths and cart ranges are determined by Affirm and might change at their discretion.

• The black closure slides one-way and CANNOT BE LOOSENED once the wristband is fitted to your wrist. You only get one shot at this so unless you want to make your wristband apart of your outfit until the festival, wait to put on your wristband before arriving at the festival.

• Slip untightened wristband over your wrist.

• Hold onto the tail of the wristband and slide the black closure toward your wrist to tighten the wristband.

• DO NOT over-tighten the wristband. Leave ONE INDEX FINGER distance of space between your wrist and the wristband for comfort and security.

• There will be a $20 fee for any wristbands that need to be replaced due to being pulled too tightly or damaged.

• Do not subject your sensitive RFID wristband to the following: fire, cutting, excessive twisting, pulling, stretching or customization.

• Wristbands won’t be affected by showering, swimming or sweating.

Wristbands will be mailed to the address on your tickets, prior to the festival. Ticket holders will be advised of the deadline to purchase tickets and have your wristbands mailed to you.

Do NOT put your wristband on until the day of the festival. They lock once tightened – once they’re on, they’re on!

Your wristband will NOT be mailed if you ordered your ticket from an unauthorized ticket seller, OR if you purchased your ticket after June 16th, 2025.

Any wristbands not mailed can be picked up at the festival grounds box office before the festival.

Festival Grounds Box Office:
8779 Route 6, Cavendish – behind Avonlea Village

Box office is open daily (11am-9pm) during festival, July 10th, 11th and 12th, 2025.

2025 Hours:
Mon. July 7
10:00am – 6:00pm
Tues. July 8 
10:00am – 6:00pm
Wed. July 9
10:00am – 4:00pm
CBMF Kick-Off Party! 5:00pm – 9:00pm

During the festival:
Thurs. July 10
11:00am – 9:00pm
Fri. July 11
11:00am – 9:00pm
Sat. July 12
11:00am – 9:00pm

*Please note, any orders placed outside of Canada do not qualify for shipping and will need to be collected from the box office.*

Wristbands will be received in the mail prior to the festival. If you do not receive them, you will need to visit the box office prior to or during the festival. A full list of box office hours can be found here.

Please note, any orders placed before June 16th that have a shipping address outside of Canada, will need to be collected from the box office as they will not be shipped.

All orders placed after June 16th will need to be picked up from the box office.

No, the wristband you receive in the mail is not a 19+ bracelet. If you are over 19, you will be given a 19+ wristband at the festival gates after being ID’d. Anyone over 19 will have 2 wristbands: the one they initially received by mail, and the second one (19+) received onsite at the festival.

If you are underage and caught inside the festival with a 19+ bracelet on, your bracelet will be confiscated, and you will be removed from the festival.

ID must be carried at all times. 19+ wristband does not replace your ID. IDs will be verified at the gates each day of the festival, and those without IDs will have their 19+ wristband removed.

Any damaged or tampered with wristbands will not be allowed for accessing the festival.

There is a $20 replacement fee for lost or damaged wristbands. Replacement wristbands can be purchased at the box office onsite.

There is a $20 replacement fee for wristbands that have been pulled too tight to slide onto your wrist.

If this happens before the festival, please keep the chip that is on the wristband. There is a string of numbers and a security code on the back of this chip that will be used to replace the correct wristband (if you have ordered more than 1 ticket)

• Wristbands must be worn securely on your wrist and cannot be slipped on and off.

• Sharing a weekend pass wristband is not permitted.

Yes. The Box Office/Will Call will be located at the bottom of the festival grounds, at the corporate/accessible entrance prior to the festival.
Dates and times:

Onsite in Cavendish 8779 Route 6, Cavendish, PEI (behind Avonlea Village)

Mon. July 7
10:00am – 6:00pm

Tues. July 8
10:00am – 6:00pm

Wed. July 9
10:00am – 4:00pm

There are several ways to get to Prince Edward Island - by land, by air, by cruise, or by ferry. Click here to view all travel options.

For a unique and convenient way to travel to PEI, use Northumberland Ferries - an Official Transportation Partner of CBMF.

• Onsite parking behind the main stage is $25 per day. After 10PM, all traffic must exit right (East) if you parked onsite.

• Off site parking located at Tourist Mart is $20 per day. After 10pm, all traffic must exit right (West) if you parked at the Tourist Mart.

• No ticket types include complimentary parking.

• There are no pre-sold parking passes.

• All parking is first-come, first-served.

• If you leave the parking lot and come back, you will be required to pay the parking fee again.

• There is no overnight parking allowed. This includes campers, RVs, etc.

After 10pm:

• All onsite parking must exit right (East) at the end of the night. Park in the PE lot if you’re headed to Rustico, Charlottetown, New Glasgow, Hunter River, etc.

• All Tourist Mart parking must exit right (West) at the end of the night. Park in the PW lot if you’re headed to Kensington, Stanley Bridge, Borden-Carleton, etc.

Coach Atlantic/Maritime Bus offers convenient round-trip shuttle bus service between:

• The concert site and Charlottetown
• The concert site and Route 6 Ranch Campground

Find and purchase 2025 shuttles HERE

Staying at another local campground? Contact your campground to ask if shuttle service is offered

Charlottetown <—> CBMF

Pick up location options:
1. Founders Hall – 6 Prince St.
2. UPEI – UPEI WA Murphy Student Center Bus Shelter (550 University Ave.)
3. Royalty Crossing – T3 City Transit Bus Shelter (670 University Ave.)

Shuttle Departure Times, by location:
Founders Hall:
Morning 11:00am, Afternoon 2:30pm and Evening 5:00pm
UPEI:
Morning 11:05am, Afternoon 2:35pm and Evening 5:05pm
Royalty Crossing:
Morning 11:15am, Afternoon 2:40pm and Evening 5:10pm

Return shuttles start leaving at 10:30pm or when bus is full.

Price: Weekend 3 Day Pass $125 plus tax and fees. Single 1 Day Pass $55 plus taxes and fees. All tickets are non-refundable. Shuttles are round trip.
Shuttle passes DO NOT include a ticket to the festival, a festival pass must be purchased separately.

Route 6 Campground <—> CBMF

First shuttle: 11:30 a.m. The shuttle will run approximately every 45 minutes, with the last shuttle leaving at 6:00 p.m. Return shuttles start leaving at 10:30 p.m. or when they are full.

Ticket Price: Weekend 3 Day Pass $95 plus tax and fees. All tickets are non-refundable. Shuttles are round trip

ROUTE 6 SHUTTLES ARE ONLY AVAILABLE AS A FULL WEEKEND 3 DAY PASS. Shuttle passes DO NOT include a ticket to the festival, a festival pass must be purchased separately.

Call these numbers for taxi inquiries only: 902-569-8582 or 647-774-2244. We highly recommend making reservations ahead of time.

Area map & taxi rates below:

If coming from the West (Summerside etc), your drop off and pick up location is Cavendish Tourist Mart.

If coming from the East (Charlottetown etc), your drop off and pick up location is Cavendish Beach Information Centre.

CBMF is accredited as “Fully Accessible” by Access Advisor. Services include:

• Accessible parking lot for those with the government issued parking passes ($25 first-come, first-serve in the East Premium Parking Lot)
Pat & The Elephant shuttle service to and from the parking lot in Avonlea Village www.patandtheelephant.org

• Designated accessible entrance located on the bottom left of the site

• Paved walkway

• Accessible washrooms

• Accessible viewing platform that offers a premium view of the main stage, is fully licensed and has a dedicated beverage server

To read more about our accessible classification, visit Access Advisor’s Website. www.accessadvisor.ca

To purchase accessible platform tickets, please contact info@cavendishbeachmusic.com and we will reach out to you to purchase. If you already have a ticket, let us know and we’ll swap your ticket for an accessible platform ticket if available. Space is plentiful and is offered on a first-come-first-serve basis.

Yes! There are accessible washrooms nearby.

Accessible parking will only be in the East Premium Parking lot and will be available first-come, first-serve for $25 for those who have a government-issued accessible parking pass. Ask an attendant at the VIP entrance to the south of the venue if you need the use of a wheelchair. For any other questions, concerns, or additional information, please email info@cavendishbeachmusic.com.

For media interested in covering the Cavendish Beach Music Festival, please fill in our Media Accreditation Application here.

ALL bags will be searched before entry.

Small Bag:
Maximum size is 17” x 13” x 6”

Small clutch purses/fanny packs 6″ x 9″ or smaller:
No more than one pocket.

Hydration packs:
These are allowed and do not need to be clear but must be emptied of all liquid and with no more than two total pockets. One for the reservoir and one additional pocket.

Yes. Standard “bag” chairs are acceptable to bring. Do NOT bring high back lawn chairs. If your “bag” chair is blocking the view of an individual behind you, we will ask you to remove that particular chair. Limited chairs, provided by the festival are available in the VIP section, but you can bring your own “bag” chair into VIP if need be. Chairs left unoccupied in the line-up prior to gates opening will be removed.

Yes. Strollers are acceptable.

No outside beverages or food of any kind is allowed. However, you can bring an empty reusable water bottle for the free water refill stations onsite.

Once inside the festival, you can purchase food and drink from a variety of vendors. Many vendors have options to suit your dietary needs and preferences including dairy-free, gluten-free, vegan, and vegetarian options. Check the “Vendors” section in the CBMF App find which vendors offer these options. You can sort vendors in the app based on your dietary needs.

If you have a specific dietary question, please email info@cavendishbeachmusic.com

Yes, there is a complimentary water refill station located along food vendor row. You are allowed to bring empty reusable water bottles onsite (1L max). Stay hydrated!

Our onsite food & drink vendors have many options to suit your dietary needs. Dairy-free, gluten-free, vegan, and vegetarian options are all available. Check the “Vendors” section in the CBMF App find which vendors offer these options. You can sort vendors in the app based on your dietary needs.

If you have a doctor’s note or another form of dietary restriction identification, you are able to bring a reasonable amount of food on-site; however, all items must be pre-packaged and sealed.

If you have a specific dietary question, please email info@cavendishbeachmusic.com

The Festival reserves the right to alter carry-in policies at any time. Currently, items NOT permitted include, but are not limited to:

● Framed Backpacks
● Large bags
● Coolers
● Other carry-ins
● Umbrellas
● Outside food or beverages (You are allowed to bring a reusable water bottle for the water refill station. 1L max bottle size.)
● Cans or glass bottles
● Alcohol
● Cannabis and/or other drugs without proper prescription
● Illegal substances/Contraband
● Pets
● Any and all professional audio recording equipment
● Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment.
● Any and all professional video equipment. No video recording will be allowed
● Drones or any other remote flying device
● Laser pointers or glow sticks
● Air horns
● Skateboards
● Inline skates
● Kites
● Frisbees
● Picnic baskets
● Weapons of any kind

Stay tuned for future volunteer opportunities, coming soon.

Thank you for your interest, the applications are closed for the 2025 festival season. They will reopen February 2026 for the 2026 festival season.

Please submit your application through this form.

Please note that applications are closed for the 2025 festival season and will reopen in October for the 2026 season.

We kindly request that you refrain from contacting us about the status of your EOI before this date.

For those whose applications are unsuccessful, we respectfully ask that you do not request feedback, as we are unable to provide specific comments on individual applications.

Not finding what you’re looking for? Send us an email at info@cavendishbeachmusic.com