FAQ

Gates open at 12:00pm daily.

Yes, you are free to come and go from the festival with a valid wristband. Wristbands are required for re-entry.

Click here to see our Code of Conduct.

View our 2023 site map below. Stay tuned for the 2024 site map!

Head to our TICKETS page to purchase your 2024 CBMF tickets!

View our TICKETS page for information on all ticket types.

No difference in “tiers” other than price.

Prices are subject to change based on demand. Buy early to save.

Regardless of “Tier”, the onsite experience is the same; you will not be in separate areas.

View TICKETS page for details on all ticket types.

Yes! VIP areas include the side-stage Hayloft, the Sunroof (tables available), and the main VIP area. 

• All VIP areas are licensed.
• Children and guests under the age of 19 must have their own full-priced VIP ticket AND must be accompanied by a parent or legal guardian at all times while in this area.
• The only VIP tickets that have assigned seating are the Hayloft & Sunroof Tables.

You bet! Corporate suites, RBCxMusic Sunroof tables and VIP tickets are all a great way to host corporate clients, friends or family. Get in touch at partnerships@whitecapentertainment.com to discuss corporate hosting opportunities and get your private party started!

Children 5 years and younger do not require a ticket for General Admission with a ticket-holding adult.

Limited 2 children per ticketed adult. Children over 5 require their own ticket.

In all other areas (VIP, Sunroof, Hayloft, Corporate) - tickets are required for children regardless of age.

Tickets are non-refundable.

Our Official Ticket Exchange platform (coming soon) will allow you to upgrade tickets, re-sell tickets, and join waitlist for sold out ticket types. Stay tuned for more details this fall.

If tickets were not purchased directly from us or from our Official Ticket Exchange – then we cannot verify them.

For your own safety and reassurance, always purchase tickets directly from us or from our Official Ticket Exchange (coming soon.)

If tickets were not purchased directly from us or from our official ticket exchange – then we cannot verify them.

For your own safety and reassurance, always purchase tickets directly from us or from our Official Ticket Exchange (coming soon.)

Afterpay is a payment plan option available through our ticketing provider, Showpass. Instead of paying upfront, Afterpay allows you to spread the cost of your purchase over four instalments. The maximum purchase limit for Afterpay is $2,000, and there are no minimum purchase amounts. Customers will pay their first instalment at the time of purchase, then they are able to select when the next three payments are made over a period of six weeks.

As soon as you get it!

• Onsite parking behind the main stage is $25 per day. After 10PM, all traffic must exit right (East) if you parked onsite.

• Off site parking located at Tourist Mart is $15 per day. After 10pm, all traffic must exit right (West) if you parked at the Tourist Mart.

• No ticket types include complimentary parking.

• There are no pre-sold parking passes.

• All parking is first-come, first-served.

• If you leave the parking lot and come back, you will be required to pay the parking fee again.

After 10pm:

• All onsite parking must exit right (East) at the end of the night. Park in the PE lot if you’re headed to Rustico, Charlottetown, New Glasgow, Hunter River, etc.

• All Tourist Mart parking must exit right (West) at the end of the night. Park in the PW lot if you’re headed to Kensington, Stanley Bridge, Borden-Carleton, etc.

2024 shuttle bus tickets can be purchased here.

Coach Atlantic/Maritime Bus offers convenient round-trip shuttle bus service between:

• The concert site and Charlottetown
• The concert site and Route 6 Ranch Campground

Staying at another local campground? Contact your campground to ask if shuttle service is offered.

There will be shuttles running continuously from select campgrounds. Stay tuned for 2024 shuttle schedules.

Stay tuned for 2024 shuttle bus passes for Route 6 Ranch Campground.

Shuttle bus route includes local campgrounds.

Contact your campground to buy shuttle bus passes and for shuttle times and pick up locations.

Area map & taxi rates below:

If coming from the West (Summerside etc), your drop off and pick up location is Cavendish Tourist Mart.

If coming from the East (Charlottetown etc), your drop off and pick up location is Cavendish Beach Information Centre.

CBMF is accredited as “Fully Accessible” by Access Advisor. Services include:

• Accessible parking lot for those with the government issued parking passes ($20 first-come, first-serve in the East Premium Parking Lot)
• Pat & The Elephant shuttle service to and from the parking lot in Avonlea Village
• Corporate Suite entrance access
• Accessible washrooms
• Crushed gravel pathways
• Accessible viewing platform that offers a premium view of the main stage, is fully licensed and has a dedicated beverage server

To read more about our accessible classification, visit Access Advisor’s Website. www.accessadvisor.ca

Yes! There are accessible washrooms nearby.

Accessible parking will only be in the East Premium Parking lot and will be available first-come, first-serve for $25 for those who have a government-issued accessible parking pass. Ask an attendant at the VIP entrance to the south of the venue if you need the use of a wheelchair. For any other questions, concerns, or additional information, please email info@cavendishbeachmusic.com.

The following guidelines are designed to streamline the check-in procedure for any and all media.

• A Media List is required from each company/ organization planning to attend and enter the event. If an updated media list is not received, there will be no entry.
• The list must be ONLY of the employees who will be WORKING the event.
• Entire staff lists will not be accepted.
• Names can be added and/or deleted throughout the festival, however only if the additions will be assisting or representing your organization in some manner.
• Company/radio station ID badges are NOT a valid Media Pass and will not allow admission to the grounds.
• Entrance to the grounds will only be granted through the volunteer/media check-in located near the corporate entrance of the festival grounds.  Credentials will be checked upon entry.
• Media passes are issued daily and are only valid for that day.
• Your organization is responsible for the distribution of this policy information to your staff. Your organization may receive specific audio/ visual consent forms to fill out each day-these must be signed to enter.

MEDIA POLICY:

• All accredited media will be notified of designated call time in advance of the event and, upon arrival, must check in with at the “Check-In Tent” located by the VIP entrance, South of the Venue.  
• All events / performances are subject to individual artist media policies and any relevant restrictions which must be adhered to. Unless otherwise noted, the house policy will be in effect as follows:  
• Photo: First 3 songs (no flash). Video: First 30 seconds of the first 3 songs 
• Video/Television Cameras: Only approved media cameras are permitted to capture moving footage for television and online purposes and must be broadcast within 7 days. A complete song cannot be aired, footage is for b-roll and news /editorial purposes only. All video / TV cameras MUST be accompanied by a CBMF staff member or CBMF representative and cameras are not allowed to roam the grounds without an escort. 
• Images must be published or posted online within 7 days. 
• If photo / video is not allowed from “the pit” by an artist and is only allowed from “front of house” (FOH), media escorts (penelopePR) will station cameras at FOH House. A telephoto lens is recommended for photographers.  
• Media are not authorized to bring in banners or promotional materials unless otherwise discussed with the festival. Additional restrictions or requirements may apply for interviews, and any footage shot in lobbies, bar etc. and must be approved by the Cavendish Beach Events Centre. 
• Locations on site for media interviews with talent will be decided by penelopePR and the CBMF staff.

This media application is not a guaranteed entry. You will be notified if you are confirmed and authorized by artist management to enter as media. Media may be disapproved by artists. There is nothing that the festival can do at that point as we do have to support any and all Artist requests. Parking is not included with a media pass.

Maximum bag size = 17″ x 13″ x 6″

All bags may be subject to search prior to entry.

We reserve the right to alter carry-in policies at any time.

Yes. Standard “bag” chairs are acceptable to bring. Do NOT bring high back lawn chairs. If your “bag” chair is blocking the view of an individual behind you, we will ask you to remove that particular chair. Limited chairs, provided by the festival are available in the VIP section, but you can bring your own “bag” chair into VIP if need be. Chairs left unoccupied in the line-up prior to gates opening will be removed.

Yes. Strollers are acceptable.

Yes, there is a complimentary water refill station located along food vendor row. You are allowed to bring empty reusable water bottles onsite (1L max). Stay hydrated!

The Festival reserves the right to alter carry-in policies at any time. Currently, items NOT permitted include, but are not limited to:

● Framed Backpacks
● Large bags
● Coolers
● Other carry-ins
● Umbrellas
● Outside food or beverages (You are allowed to bring a reusable water bottle for the water refill station. 1L max bottle size.)
● Cans or glass bottles
● Alcohol or illegal substances
● Contraband
● Pets
● Any and all professional audio recording equipment
● Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment.
● Any and all professional video equipment. No video recording will be allowed
● Drones or any other remote flying device
● Laser pointers or glow sticks
● Air horns
● Skateboards
● Inline skates
● Kites
● Frisbees
● Picnic baskets
● Weapons of any kind