23 Apr How do I change my address?
If you bought your ticket but need to change your address, reach out to support@showpass.com. Include your ticket information and details of your address change. ...
Archive
23 Apr What if the name on my ticket is incorrect?
For spelling mistakes, contact support@showpass.com to assist in correcting name on ticket. Must be original purchaser with credit card information. If you bought from a third party, the original purchaser will need to transfer tickets individually to you with your correct name and information on...
04 Jan How do I apply to become a vendor?
Thank you for your interest, the applications are closed for the 2025 festival season. They will reopen February 2026 for the 2026 festival season....
04 Jan How do I apply to be a volunteer?
Stay tuned for future volunteer opportunities, coming soon....
29 Aug Can I upgrade my ticket?
You can upgrade your tickets to a higher value ticket, however you can not downgrade tickets. To exchange your ticket, head to Showpass and you may need to log into your account. You will click on your name in the top right hand corner and...
22 Aug Do you offer payment plans? What is Affirm?
Yes, we offer payment plans through Affirm. Affirm is a popular payment method in the US and Canada that gives your customers a way to split purchases over a series of payments. Pay in 4 interest-free installments or in monthly installments of up to 36...
26 Jun What is the shuttle bus schedule?
Charlottetown <—> CBMF Pick up location options:1. Founders Hall – 6 Prince St.2. UPEI – UPEI WA Murphy Student Center Bus Shelter (550 University Ave.)3. Royalty Crossing – T3 City Transit Bus Shelter (670 University Ave.) Shuttle Departure Times, by location:Founders Hall: Morning 11:00am, Afternoon 2:30pm and Evening...
12 May Is there a complimentary water refill station?
Yes, there is a complimentary water refill station located along food vendor row. You are allowed to bring empty reusable water bottles onsite (1L max). Stay hydrated!...
11 May Are beach bucks (tokens) being sold and accepted this year?
No, Beach Bucks will not be sold or accepted in 2025. ...
11 May What type of payment will be accepted?
Please check back closer to festival for payment types....